OPENERS, PART 2: "You see…"

Deborah DeLue • September 18, 2026

The Art of Applied Visual Thinking



The official newsletter of Applied Visual Thinking SUPERHEROES
Vol. 7 No. 18  September 18, 2026


OPENERS, PART 2: 

"You see…"

"You see" is a phrase that is often underestimated. In fact, we believe that the root of most problems at work come from misunderstandings. "Just make it visual" is great way to get on the same page when your ideas are complex. However, it's not always simple. But here's the good news — it can become simple, with the right process.

 

Creating a visual history map doesn't happen by magic. It happens by sorting.


A history map lays out how an organization, a relationship, or a problem got to where it is, or an outcome that you'd like to repeat, looks effortless once it's finished. That's the whole point of good visual thinking: the effort is front-loaded so the understanding is easy on the back end. Behind every clean timeline is a productive messy first pass — sticky notes in the wrong order, a few dead ends, a friendly argument about what year something "really" started. None of that is a problem to avoid. It's the process working exactly as it should.

 

Here's what that process actually looks like:


  1. Write every event (the good, the bad and the in between) on its own sticky note - one fact per note, no editing.
  2. Lay them all out in random order first, just to see the full pile.
  3. Sort into rough groups or phases — not exact dates.
  4. First draw a long arrow, then arrange the sticky notes left to right in sequence.


The magic isn't in the drawing. It's in that four-step sort — and it's a skill anyone can build.


Here's a recent example. 

I was pleased with the outcome of this doodle, 

but not sure how I got there.


Fun warrior doodle

Creating sticky notes got the steps out of my head and onto paper where I could see them

A stack of sticky notes with one step per sticky.

Arranging sticky notes on a timeline showed the sequence of steps and turned something intangible into a repeatable process, illuminating insights from the intuitive choices I made along the way.

Timeline showing sticky notes in sequence and insights into lessons learned.

The 4 step sort is a skill that travels well beyond one history map. 


Once you've sorted a timeline once, you start noticing how many other situations are really the same problem wearing a different hat:


  • Onboarding a new hire or leader. Run the same four steps on the company's own history — milestones on notes, spread out, sorted into rough eras, then arranged along a timeline. Hand the new person that sorted map on day one, and they absorb in an hour what usually takes months of hallway stories to piece together.
  • Project retrospectives. Before the "lessons learned" conversation, sort the project's actual events — decisions, pivots, blockers — into phases. Ask project team members to contribute to the project timeline using "reporter mode" (just the facts). Teams will be tempted to improve on the fly, but make sure the timeline reflects the real events first.
  • Personal or career narratives — for a resume rewrite, a promotion case, or just your own clarity. Sorting your own history into rough phases before you try to tell the story of it turns "I've done a lot of things" into a clear narrative with a visible shape.

 

Same four steps, different subject. That's the real payoff of learning the process.

drawing with a group of people around a conference table. a person stands at a flipchart at the end talking and pointing. there is a steak at the top and 3 bullet points on the flipchart

Superhero Truth: 


Complexity doesn't disappear because you drew a picture of it.


A picture shows you exactly where the complexity lives — and that's the first confident step toward clarifying it.


Homework

Pick a real history you need to make sense of — a project, an organization, your own career — and give yourself 20 minutes to run the process. 

  1. List 8–12 events, decisions, or milestones, one per sticky note. Don't filter — write down anything that comes to mind, even if you're not sure it matters yet.
  2. Spread them out in random order. Resist the urge to sort as you go. The goal here is just to see everything you're working with, all at once.
  3. Take a break and come back later.
  4. With fresh eyes, draw a long arrow and sort your stickies left to right in sequence to illuminate the full history, the good, the bad and the in between.


Making your history visual clarifies what happened when and makes it easy to digest, communicate and share. Starting with sticky notes also helps you capture lessons learned and ideas for improvement.


You see now that the sorting comes before the drawing — and that sorting is a real, learnable skill. Once you've sorted the mess into something clear you can get it out of your head and onto the page. Next time, we're diving in to "Let me show you" and how to draw simple visuals to clarify complex information.


Share with a friend

AVT superhero, whiteboard character with diagrams and a Fact are holding hands.
By Sheri Kennedy September 3, 2026
The Art of Applied Visual Thinking Vol. 7 No. 18 September 4, 2026 – Partner your facts with good visuals.
August 21, 2026
The Art of Applied Visual Thinking Vol 7 No 17 - Hard Thing Part 4 - Burnout, Overwhelm, and Anticipating Change
Drawing of a bus route from Technology Way in Watertown to Comm Ave @ St. Mary's in Brighton
By Sheri Kennedy August 7, 2026
The Art of Applied Visual Thinking, Vol. 7 No. 16 August 7, 2026 – WE CAN DO HARD THINGS Part 3: Explaining Something You Understand Intuitively
Person drawing  2 option diagram. Thought bubble over the head contains circular loop.
By Deborah DeLue July 21, 2026
The Art of Applied Visual Thinking Vol. 7 No. 15 July 24, 2026 – HARD THINGS, PART 2: Deciding With Incomplete Information
Drawing of a person drawing 4 boxes with text on a whiteboard. On top of the board is yellow duck.
By Sheri Kennedy July 10, 2026
The Art of Applied Visual Thinking Vol. 7 No. 14 July 10, 2026 – HARD THINGS, PART 1: Info Overload
drawing of two groups missing a handoff; yellow boxes drop into a gap
June 26, 2026
The Art of Applied Visual Thinking Vol. 7 No. 13 June 13, 2026 – SEEING THE UNSEEN, PART 4: Systemic Gaps. Illuminating gaps that fall "between."
Five weather drawings labeled Monday stormy, Tuesday calm, Wednesday up and down, Thursday fried, Fr
By Sheri Kennedy June 12, 2026
The Art of Applied Visual Thinking Vol. 7 No. 12 June 12, 2026 – SEEING THE UNSEEN, PART 3: surfacing the vibes
Drawing of a woman sketching a diagram on a glass board saying
By Deborah DeLue May 29, 2026
The Art of Applied Visual Thinking Vol. 7 No. 11 May 29, 2026 – SEEING THE UNSEEN, PART 2: Patterns. The shape of what keeps happening.
Drawing of two teams with thought bubbles. #1: a leaky pipe diagram X's. #2 overlapping circles.
By Sheri Kennedy May 15, 2026
The Art of Applied Visual Thinking Vol. 7 No. 10 May 15, 2026 – SEEING THE UNSEEN, PART 1: What's Hiding in Plain Sight?
A finished color sketchnote surrounded by earlier draft versions in black and white, with drawing to
By Deborah DeLue April 30, 2026
The Art of Applied Visual Thinking Vol. 7 No.9, May 1, 2026. Embrace your imperfect practice.
Show More